FREE WORLDWIDE SHIPPING THIS WEEK ONLY

FAQ

ABOUT

WHERE ARE YOU BASED?

SHIPPING & DELIVERY

I JUST PLACED AN ORDER. WHEN WILL MY ITEMS ARRIVE?

I PLACED AN ORDER BUT I DIDN'T RECEIVE A CONFIRMATION EMAIL... WHAT'S GOING ON?

I MESSED UP MY SHIPPING ADDRESS AND/OR PRODUCT SPECIFICATION! CAN I CHANGE IT?

I DON'T HAVE A TRACKING NUMBER, WHEN WILL I GET IT?

I ORDERED MULTIPLE ITEMS, WHY DID I ONLY RECEIVE ONE?

THE TRACKING PAGE SAYS "DELIVERED", BUT I HAVEN'T RECEIVED ANYTHING

PAYMENTS

WHAT PAYMENT METHODS DO YOU ACCEPT?

WHAT IS THE CURRENCY OF THE STORE? CAN I PAY IN ANOTHER CURRENCY?

MY PAYMENT GOT DECLINED, WHAT'S GOING ON?

REFUNDS & EXCHANGES

WHAT’S YOUR REFUND/EXCHANGE POLICY?

I RECEIVED THE WRONG ITEM, WHAT SHOULD I DO?

CAN I CANCEL MY ORDER AFTER IT HAS BEEN PLACED?

GUARANTEES

WHAT IS YOUR 30-DAYS GUARANTEE?

WHAT IF I DON'T RECEIVE MY ITEM? DO YOU GUARANTEE DELIVERY?

THE PRODUCTS

ARE THERE ANY TUTORIALS FOR YOUR PRODUCTS?